Privacy Policy

Effective Date: 9 September 2026

Your Privacy

Kintax Accountants Pty Ltd (“Kintax”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect

We may collect personal information including:

  • Name, address, phone number and email address
  • Date of birth
  • Tax File Number (where authorised)
  • ABN, ACN and business information
  • Financial and taxation records
  • Payroll, superannuation and SMSF information
  • Identity documents used for client verification
  • Information submitted through our website or client portals
  • Website usage and analytics data

How We Collect Information

We collect personal information directly from you when you:

  • Contact us
  • Engage our services
  • Complete forms or questionnaires
  • Provide accounting, taxation or business records
  • Book appointments through our website

We may also collect information from third parties where authorised or required, including the Australian Taxation Office (ATO), ASIC, superannuation funds, financial institutions, software providers and government agencies.

Why We Collect Information

We collect and use personal information to:

  • Provide accounting, taxation, bookkeeping and payroll services
  • Prepare and lodge tax returns, BAS and other compliance documents
  • Provide business advisory and tax planning services
  • Administer SMSF and ASIC compliance matters
  • Verify identity and comply with legal obligations
  • Communicate with clients
  • Improve our services and website

Disclosure of Information

We may disclose personal information to:

  • The Australian Taxation Office (ATO)
  • ASIC and other government agencies
  • Superannuation funds and financial institutions
  • Professional advisers and service providers
  • Cloud software and technology providers
  • Other parties where required by law or authorised by you

We do not sell personal information to third parties.

Overseas Disclosure

We use secure cloud-based systems including Microsoft 365, Xero, QuickBooks Online and other business software providers. As a result, some information may be stored or processed outside Australia. We take reasonable steps to ensure information is protected in accordance with Australian privacy laws.

Website Analytics and Cookies

Our website uses cookies and analytics tools to improve functionality, understand website traffic and enhance user experience. You can adjust your browser settings to manage or disable cookies.

Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure through secure systems, access controls, encryption and staff confidentiality obligations.

Access and Correction

You may request access to or correction of your personal information by contacting us using the details below.

Privacy Complaints

If you have concerns about the way we handle your personal information, please contact us. We will investigate your complaint and aim to respond within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at:

www.oaic.gov.au

Contact Us

Kintax Accountants Pty Ltd
Level 1, 287A Spring Street
Reservoir VIC 3073

Phone: (03) 9939 3692
Email: info@kintax.com.au
Website: www.kintax.com.au

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Looking for a Taxation expert you can Trust?

Speak to the team at Kintax Accountants today to see how we can help you